Rozmovio
Shared inbox: in your browser and in your CRM

Every customer conversation — in one window

Telegram, Instagram Direct, Messenger, WhatsApp and the chat on your website arrive in a single inbox. It works in the browser on its own, and embeds into Zoho CRM, Pipedrive or Bitrix24 when you want the thread next to the customer record.

No card required. First channel connects in 10 minutes.

Telegram bot
Telegram by number
Instagram Direct
Messenger
Website chat

Channels that already work

Each channel is connected in settings: website chat by a line of code, a bot by token, a phone number by QR sign-in, Instagram and Messenger by Facebook login.

Website chat
One line of code puts a chat button on your pages. Messages land in the same inbox.
live
Telegram bot
Customers write to your company bot. Photos, files, voice notes, reactions.
live
Telegram by number
Your personal number as a channel: QR sign-in, chats land in the inbox.
live
Instagram Direct
Messages to the business account, replies as the account, story replies and reactions.
closed beta
Facebook Messenger
Messages to the Page. An agent reply is delivered even after 24 hours.
closed beta
WhatsApp Business
Your company number via Cloud API. Outside the 24-hour window — approved templates.
closed beta
Viber for Business
Customers write to your company name. Connected through an official partner.
live
Viber by number
In progress.
soon

Instagram, Messenger and WhatsApp Business are in closed beta: the app is under review by Meta, and until that is done only invited accounts can connect these channels. Write to us and we will add you as a tester. Every other channel works without limits.

Three steps to the first message

Nothing to install: it runs in the browser and inside Zoho CRM.

1
Sign up

Enter your work email and the code from the letter. No password to invent.

2
Connect channels

Bot token, QR sign-in for a phone number, Facebook login for Instagram and Messenger.

3
Work inside the CRM

The widget appears on the Zoho record. Your team replies from there and the history stays.

What is inside

One inbox for the team

Conversations, assignees, open and closed, unread counts, search by name and number.

Reply templates

Quick replies with the name filled in — instead of retyping the same answer twenty times a day.

Scenarios and auto-replies

Greeting, out-of-hours reply, hand-off to an agent. Configured per channel.

Attachments

Photos, documents, voice notes and video both ways. Files are kept with the conversation.

Data in the EU

Channel tokens are encrypted with a separate key per customer. Companies are separated at the database level.

Dark theme, two languages

Ukrainian and English, light and dark — switched at any moment.

Embedded in the CRM

The thread next to the customer record

Rozmovio becomes a widget inside your CRM — Zoho, Pipedrive or Bitrix24. The manager sees the conversation where they already work: on the deal or contact record.

  • An incoming message finds the contact by phone number or creates a new lead.
  • A reply from the widget goes back to the channel the customer wrote from.
  • The history stays on the record even when the manager changes.
  • In Zoho, access follows the CRM user: no separate passwords.

Pricing

Two plans. The price depends on neither the number of channels nor the number of messages.

Right for most
Company
50 $
per month, billed yearly
or 60 $ per month billed monthly — a year costs two months less
  • All available channels
  • 10 agents included, 5 $ per extra seat
  • Widget in Zoho CRM and orders straight from the chat
  • AI replies, templates, scenarios
  • Support in English and Ukrainian

Pay by card or by invoice. Cancel at any time — access lasts until the end of the period already paid for.

Enterprise
Price on request
per user, from 15 seats
no base fee: as many seats as people on the team
  • Everything in the Company plan
  • A seat price set for your team
  • Payment by invoice, a contract and closing documents
  • From 15 seats — a smaller team takes the Company plan

Tell us how many people and which channels — we will do the maths and send an invoice.

Request a trial

Leave your email — I will send access and help connect the first channel.

I reply within a business day. Your email goes nowhere else.